Interview Basics
Despite
the etiquette, formality, and inevitable fear factor, job interviews
can actually be enjoyable as well as extremely informative. In an
interview, where you and the prospective employer begin a mutual
relationship based on observation and communication, you have just
as much power as the interviewer. So forget the high stakes and
have fun.
The
focus for both sides should be on the immediate benefits you can
add to and get from the company. Use examples; emphasize thought
processes rather than results; and turn negatives into positives.
Research,
research, research
Be ready to rattle off your achievements and how your current projects
fit in with the goals of the prospective employer. Research industry
trends and know where the company excels and where it might need
your talents. Use media, reference books and sites, and your contacts
in the industry.
Do
enough research to speak authoritatively during the interview. Look
at the company's recent stock price if it is publicly traded. Find
out its values through the mission statement and the recent comings
and goings of its executives. Keep current on relevant news and
check for late-breaking events that could affect the business.
Interviews
come in various guises.
- Screening
interviews narrow the applicant pool. You might be screened
without knowing it, in person or otherwise. Career fairs, for
example, provide screening opportunities. Job applicants might
also be screened by phone.
- Electronic
or phone interviews may be used when you are relocating. Treat
virtual interviews as if they were face to face, even if you are
in your pajamas. Keep any materials you might need for the conversation
at hand.
- Sequential
interviews, where you visit different interviewers one after
another within a company, are the most common. Treat each interview
as though it were the first.
- Panel
interviews, where you face a panel of interviewers, or group
interviews, where multiple candidates are interviewed at once,
are less common but might also occur.
It's
all in the package you present
Interviewers will probably ply you with questions about your education,
experience, skills, and long-term career goals as they look for
the following.
- Confidence
without arrogance. Show you work well with others as equals
while exhibiting the confidence and assertiveness of a self-starter.
- Reason.
The prospective employer looks for how well you process information.
- Communication.
The interviewer looks for social savvy, small talk, and interpersonal
ability with coworkers.
- Success.
Show how you have used your skills by providing measurable statistics
and explain the thought process behind your actions.
- Organization.
Show your level of organization by your dress, manner, and coordination
handling the papers and equipment you bring to the interview.
- Enthusiasm.
Let how much you want the job shine through and add a positive
spin to negative situations.
Every
question counts
Interviewers might pose behavioral questions to get an idea of how
you might act in the office. Certain banking, finance, and consulting
employers use case questions to test your analytical skills. Hypothetical
questions offer a picture of how you might handle a situation you
have yet to encounter. You may face these types of questions if
you are interviewing for a job in a new industry or for one with
more responsibilities.
Don't
fall for tricks
In stress tests, the interviewer fires a barrage of questions or
problems at the candidate in stressful surroundings. These cases
are less about what you do or say than about how you respond. Emphasize
the process, not the result. If you feel a question is extraordinarily
strange, ask for elaboration.
Your
turn to do the grilling
Respond to the interview questions with articulate, focused answers
but make sure to get some answers for yourself.
- Ask
about attitude and environment. If the interviewer shows you
around, pay attention to the work environment. Listen to what
employees say; notice how they dress and the relative diversity
or homogeneity of the workforce.
- Ask
about training. Training programs help facilitate your transition
into a new position. Look for companies willing to enhance your
skills and knowledge, regardless of job level and tenure.
- Ask
about management. Ask about the relationships workers have
with senior management and whether one department is held in higher
regard than another. Find out whether your department has an advocate
before senior staff or how strong an advocate you will be able
to be.
- Ask
about time, travel, and relocation. Find out the time commitment
expected from you. Ask whether the company expects you to travel
or relocate and whether they will reimburse you.
- Ask
about promotions and reviews. A good rate of promotion is
18 months to two years. Performance reviews, which may include
a raise, should take place once a year.
- Ask
about compensation. The interviewer is likely to cover this
topic eventually, but make sure all your questions are answered.
Does the company pay competitive salaries in general? Does it
offer cash bonuses, stock options, paid holidays, and gifts like
meals and tickets?
- Ask
about turnover. If employees are leaving in droves, you know
something is wrong. Workers may be dissatisfied with their pay,
management, or work culture; or there may have been layoffs. Ask
whether the company is in talks on acquisitions or mergers. Find
out about any current litigation and its possible impact.
What
happens next? The interviewer will contact you about the job if
the company is interested. Ask how long you can expect to wait.
Contact the interviewer in the interim if you have questions or
for additional materials or references. But the decision will depend
mostly on your interview. Do your best to leave a great impression.
Author - Leslie Tebbe, Salary.com contributor
- content provided and republished with written consent by Salary.com
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