Customer Service Specialist - III
OTHER: Maintains awareness of planned advertisements and promotions; monitor internal and external competitive issues and inform store management of issues impacting Office Depot.
Assists each customer in making educated and informed decisions regarding the purchase of merchandise products and/or services, by providing the customer with complete and accurate product/service information and purchasing recommendations.
Fully understands and operates in a skilled sales culture to ensure the customer is offered the total solution.
Ensure that each customer has a positive store experience by providing a customer friendly environment through product knowledge and responding quickly to resolve potential gaps in customer service levels.
Maintain departmental merchandise and display presentation standards ensuring quality of merchandise, signing which conforms to company specifications.
Ensures compliance of company policies, procedures and practices; and supports company loss prevention efforts.
Supports all current company programs.
Performs other duties as assigned