Urban Outfitters Department Manager
Tracking Code
1856
Job Description
We are searching for a Department Manager (I.E. Womens, Mens, Housewares)
This candidate must have at least 1-2 years of retail management experience, with a strong emphasis on product, service and visual presentation
Reports to: Store Manager
Oversees: Department Team
Main Objective: Achieve a store environment that fosters creativity, employee development and the VIBE philosophy. Ensure consistently high standards in sales and service, profitability, operations and loss prevention, and merchandising.
People:
? Recruit, train, develop and coach a productive team.
? Maintain department and store staffing requirements to support forecasted sales and payroll budgets.
? Manage all aspects of performance development (Performance Appraisals, Individual Development Plans (IDPs), Coaching and Counseling and disciplinary actions).
? Recognize and develop talented individuals for advancement within the organization.
? Uphold Company standards and act as a positive role model to others.
Leadership and Communication:
? Conduct productive daily meetings to ensure that daily goals are met.
? Inspire, motivate, and encourage teamwork.
? Effectively delegate projects while at the same time allowing others the creativity to succeed
by making their own decisions.
? Ensure that important Company information reaches all levels through the use of VIBE bulletin boards, communication binders and coaching.
Managing the Environment:
? Oversee all levels of customer service by setting daily goals and expectations to create a positive store VIBE.
? Exhibit excellent floor presence by training and coaching team members on customer service, standards, product placement and time management.
? Achieve Company-average mystery shop results by upholding the Company?s customer service standard.
Operations:
? Perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures.
? Supervise the daily operations of the store (i.e. Opening/Closing process, cash management, shipment receipt).
? Utilize Company reports to react to trends and drive business.
? Achieve the store shrinkage goals by overseeing adherence to loss prevention practices.
? Ensure compliance with Company emergency and safety procedures in order to protect employees and customers against accidents and incidents.
Merchandising and Display:
? Manage all aspects of the assigned department in collaboration with the Store Merchandising Manager with regard to: training, shipment placement, markdowns, transfers, merchandising and store standards.
? Understand and interpret current fashion trends in local markets in order to generate creative solutions.
? Take an active role in ensuring floor sets for the department are well organized and scheduled appropriately.
Job Location
McLean, VA, US.
Position Type
Full-Time/Regular